Healthcare · Multi-site clinic network
Unified scheduling + telehealth
HIPAA-compliant scheduling, video visits, and EHR sync gave clinicians their hours back and cut no-shows by a quarter.
ReactWebRTCPostgresEpic FHIR
-40%
admin time
Timeline
6 months
Team
5 engineers
The challenge
What was breaking
- 01Clinicians buried in paperwork between patients.
- 02No-shows eating into an already tight schedule.
- 03Three systems that didn't agree on the patient record.
The approach
How we tackled it
- 01Shadowed the front desk before designing a thing.
- 02Built one secure patient view across scheduling and video.
- 03Baked HIPAA controls into the pipeline from day one.
The solution
What we shipped
- 01Self-serve scheduling with smart reminders.
- 02Browser-based telehealth with EHR write-back.
- 03Audit-ready logging on by default.
In pictures
A closer look
The results
-40%
admin time
-26%
no-show rate
3x
telehealth visits
100%
audit-ready
"My doctors stopped dreading the end of the day. The paperwork that used to follow them home just isn't there anymore."
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