Skip to content
All case studies

Logistics · National 3PL

Real-time visibility backbone

Tracking, WMS, and route optimization fused into one live view, eliminating empty miles and blind spots.

GoKafkaMapboxPostgres
Logistics case study — Real-time visibility backbone

-28%

cost per delivery

Timeline

6 months

Team

7 engineers

The challenge

What was breaking

  • 01No single view from warehouse to doorstep.
  • 02Empty miles and routes nobody questioned.
  • 03Customers calling for updates the system couldn't give.

The approach

How we tackled it

  • 01Mapped where visibility — and margin — disappeared.
  • 02Lit up tracking, WMS, and routing in one stream.
  • 03Tuned dispatch models against real delivery data.

The solution

What we shipped

  • 01A live operational view across every node.
  • 02Predictive ETAs pushed proactively to customers.
  • 03Route optimization that learns from every run.

In pictures

A closer look

The live operations view
The live operations view
Streaming telemetry
Streaming telemetry
Route-model evaluation
Route-model evaluation

The results

-28%

cost per delivery

+19%

on-time rate

-33%

empty miles

100%

parcel traceable

"We went from 'where is it?' being a phone call to it being a screen everyone trusts. That trust changed the whole operation."
VP Operations, National 3PL

Related work